Shipping & Returns

- New items may be returned for credit or exchange (less shipping) for 30 days.
- Items damaged in shipping must be reported within 7 days.
- Items shipped between November 15th and December 31st may be returned until January 31st for a full refund or exchange (less shipping)

 

Please ship returns to:

Paddlepro

1500 Front Street

Yorktown Heights, NY 10598

- Please add your account information and order number

Product Guarantees:
- Paddle Racquet and Footwear guarantees are through manufacturers.
- Platform Tennis balls are not guaranteed.
- If a product is damaged in shipping please return to paddlepro.com for a replacement.
- 110% Low Price Match - If you find a lower price for any of the items available on our website we’ll match that price plus give you 10% of the difference between our price and our competitor’s price.
- The item in question must be in stock in the same style, size, color and available for purchase at our competitor’s website.
- If you found it on a website, you need to provide the url (website address) where the product can be purchased.
- Does not apply to goods for purchase on auction websites and the seller must be an authorized retail dealer for the item in question.
- Prices must be in US dollars.
- If found at a retail location you will need to provide us with printed price advertisiment and the phone number or address.
- Your refund will be issued in the same form as your original payment.
- This policy does not apply to special promotions or giveaways and may not be used in conjunction with any offer, coupon or promotion.
- This offer is valid for 15 days after your purchase.
- We reserve the right to cancel thisoffer at any time.